Please plug your dash cam in the car charger with a charging cable to see if it works normally. If not, your dash cam needs replacing.

1. Please check if the dash cam turns on normally when you remove the SD card and connect your dash cam to a socket with a USB cable.

2. If so, please turn off your dash cam and plug it in the original car charger with 5V for about one hour, then turn it on to see if it works normally.

3. Otherwise, please restore it to factory settings if the two methods do not help.